When you place an order with Flannerystyle, its acceptance is directly tied to the availability of the items in our inventory. Our inventory is constantly updated, but in some cases, unexpected situations can occur. For example, there could be a sudden surge in demand for a particular product, leading to unforeseen stockouts. Additionally, technical glitches within our ordering system or issues related to compliance with our internal policies might also affect order acceptance.
In the event that we are unable to fulfill your order, we will notify you via the email address you provided during the ordering process. This notification will be sent as soon as we become aware of the issue, typically within 24 hours. If you have already made a payment for the declined order, we will initiate a full refund. The refund process will be expedited, and you can expect to see the funds returned to your original payment method within 5 business days, depending on your financial institution's processing times.
All product prices on the Flannerystyle platform are quoted in United States Dollars (USD). It's important to note that these prices are subject to change without prior notice. However, the price you are charged for an item is determined at the time of checkout. This means that any price adjustments that occur after you have completed the checkout process will not affect your order.
During the checkout process, we clearly display all applicable taxes and shipping fees. Taxes are calculated based on the tax laws of your shipping destination, and shipping fees are determined by factors such as the weight of your order, the shipping method you select, and your geographical location.
In the rare event of a pricing error on our website, we reserve the right to correct it. If an order has been placed at an incorrect price, we will contact you to inform you of the error. If the corrected price is unacceptable to you, we will cancel the order and issue a full refund. This refund will be processed in the same manner as a declined order refund, ensuring that you are not out of pocket.
We offer a variety of secure payment methods to accommodate your convenience. These include major credit cards such as Visa, MasterCard, American Express, and Discover, as well as PayPal. Payment is required at the time of purchase to confirm your order.
To protect your financial information, we use industry - standard encryption technology for all transactions. This ensures that your credit card details, PayPal information, and any other payment - related data are transmitted securely. We also adhere to strict data retention policies. Your payment data is retained only for the minimum amount of time necessary to process the transaction and comply with legal requirements. Once the transaction is complete and all necessary record - keeping obligations are met, your payment data is securely deleted.
After you have successfully placed an order, you will receive an order confirmation email. This email serves as a detailed summary of your purchase. It includes a list of the items you ordered, along with their quantities, prices, and any applicable discounts. The email also provides information about the shipping address you selected, the shipping method you chose, and the estimated delivery time. Additionally, it outlines the payment method you used and the total amount charged.
It is crucial that you review this order confirmation carefully. If you notice any discrepancies, such as incorrect item details, shipping address errors, or payment issues, please contact service@flannerystyle.shop immediately. Our customer service team is available to assist you and make the necessary corrections. Please note that order processing will not begin until we have received confirmation from you that the order details are correct or until any necessary corrections have been made.
Once we have received and confirmed your order, our team springs into action. We take great care in preparing your items for shipment. Each product is carefully packaged to ensure it arrives at your doorstep in perfect condition.
We strive to ship all orders as promptly as possible. The actual delivery time depends on two main factors: your geographical location and the shipping method you select during checkout. For example, if you choose standard shipping, it may take longer for your order to arrive compared to express shipping. Shipping fees are calculated based on these factors and are clearly displayed during the checkout process, so you know exactly what to expect.
During peak shopping seasons, such as holidays or special sales events, there may be delays in the shipping and delivery process. These delays can be caused by increased volume at shipping carriers, customs clearance issues (for international orders), or other unforeseen circumstances. We will actively monitor the status of your order and keep you informed of any delays via email. You can also track the progress of your shipment by logging into your Flannerystyle account and clicking on the order tracking link provided.
Once your order has entered the processing stage, it becomes challenging to make changes or cancellations. The processing stage typically begins as soon as we receive your order and starts preparing the items for shipment. However, if you need to request a change, such as modifying the shipping address or canceling an item in your order, please email service@flannerystyle.shop as soon as possible.
Our customer service team will review your request and do their best to accommodate it. While we cannot guarantee that all change or cancellation requests can be fulfilled, we will explore all available options. If, for any reason, we need to cancel your order on our end, we will issue a full refund. This refund will be processed in a seamless manner, and you will be notified via email once the refund has been initiated.
If you have any questions, concerns, or need assistance regarding your purchase, please do not hesitate to reach out to us. You can email service@flannerystyle.shop, and our dedicated customer service team will respond to your inquiry as quickly as possible, usually within 1 - 2 business days. Whether you need help with placing an order, understanding our pricing and payment policies, or have questions about shipping and delivery, we are committed to providing you with elegant and effective solutions to ensure a smooth and satisfactory shopping experience.
